Repeat abusers

Repeat abusers get recognised and caught faster.

Every comment Fendr catches teaches it more about who's targeting you, so repeat abusers are identified and removed faster each time.

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The repeat abuser problem

Online abuse is rarely truly anonymous. The same accounts tend to come back. The troll who targeted you after last month's match will be back after the next one. The account that posted antisemitic abuse after a news cycle will reappear at the next one.

Blocking helps. But blocked accounts can create new accounts, and many abusers don't get blocked, they stay just inside what would trigger a response, or arrive in such volume that individual blocking becomes impractical. Fendr handles it automatically, rather than putting the burden of identification on you.

How it works

Every time Fendr catches and removes a comment, it records information about that interaction. Over time it builds a picture of which accounts have consistently targeted you, not just individual comments, but patterns of behaviour.

When an account that has previously targeted you posts again, Fendr recognises it faster and acts with higher confidence. The more interactions Fendr has with your account, the more refined its understanding becomes. Protection doesn't stay static, it improves the longer you use it.

What this means in practice

  • Faster detection, Returning abusers are flagged faster than first-time offenders because Fendr already has context.
  • Higher confidence, Borderline comments from accounts with a history of targeting you are treated with appropriate seriousness.
  • Pattern recognition, Fendr identifies coordinated networks as well as individual repeat abusers.
  • Continuous improvement, Protection compounds over time rather than staying at the same level.

See it working on your account.

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Automatic Repeat Abuser Recognition on Instagram | Fendr